Q: What is ToysChart?

ToysChart is a toy wholesale platform based in Chenghai, China — globally recognized as the "Toy Capital of the World." We connect international buyers directly with source factories, offering: Full-range toy wholesale across 100+ product categories Small MOQ starting from low quantities for small businesses OEM/ODM customization with in-house mold development Certified products carrying CE, ASTM, and EN71 standards Fast response time — all inquiries answered within 24 hours Our parent company, Boatchin , has been operating in Chenghai for over a decade, serving buyers across Southeast Asia, Europe, the Middle East, and South America.

Question 1

What is ToysChart?

Accepted Answer

ToysChart is a toy wholesale platform based in Chenghai, China — globally recognized as the "Toy Capital of the World." We connect international buyers directly with source factories, offering:

Full-range toy wholesale across 100+ product categories
Small MOQ starting from low quantities for small businesses
OEM/ODM customization with in-house mold development
Certified products carrying CE, ASTM, and EN71 standards
Fast response time — all inquiries answered within 24 hours

Our parent company, Boatchin, has been operating in Chenghai for over a decade, serving buyers across Southeast Asia, Europe, the Middle East, and South America.

Question 2

Where is ToysChart located?

Accepted Answer

We are based in **Chenghai, Shantou, Guangdong, China**. Chenghai is the heart of China's toy manufacturing industry, producing approximately **60% of China's total toy output**, one-third of the world's building block toys, and exporting to **150+ countries**. Our location gives us direct access to 3,000+ factories with a complete supply chain — from R&D and mold-making to production, quality testing, and export logistics.

Question 3

What products does ToysChart offer?

Accepted Answer

We offer a comprehensive range of toys including: **Building Blocks** (magnetic tiles, brick sets, marble runs), **STEM & Educational Toys** (science kits, coding robots, math puzzles), **Remote Control Toys** (RC cars, drones, boats), **AI & Smart Toys** (voice-interactive toys, programmable robots), **Outdoor & Sports Toys** (playsets, sports equipment), **Dolls & Plush** (fashion dolls, stuffed animals), and **Die-Cast & Models** (car models, vehicle collections). We can also source small appliances, apparel, and consumer electronics upon request.

Question 4

What is MOQ and what are your minimum order quantities?

Accepted Answer

MOQ (Minimum Order Quantity) is the smallest number of units a supplier will sell per order.

MOQ Overview by Product Type

Product Category	Typical MOQ Range	Notes
Small toys (novelty, blind boxes)	50–200 pcs	Lower MOQ for trial orders
Die-cast cars & RC toys	100–300 pcs	Per model/color
Building blocks	200–500 pcs	Per set/design
Educational & STEM toys	100–300 pcs	Per SKU
Outdoor & sports toys	50–200 pcs	Larger items, lower quantity
OEM custom products	500–2,000 pcs	Depends on mold complexity

Key Points:

Trial orders welcome — We accommodate smaller first orders for new customers to test the market
Mixed categories allowed — You can combine different products to meet MOQ thresholds
MOQ negotiation — For established customers with recurring orders, MOQ can be further reduced

💡 Pro Tip: If you're a new importer, start with 2–3 product categories at minimum MOQ. This minimizes risk while testing market demand in your region.

Question 5

How are your products priced?

Accepted Answer

Our pricing is **factory-direct from Chenghai**, typically **30–60% below retail price**. The exact price depends on order quantity (larger orders = lower unit price), customization level (standard vs OEM/ODM), product complexity (materials, components, assembly), and current raw material costs. Contact us for a detailed quotation within **24 hours**.

Question 6

Do you offer OEM/ODM services?

Accepted Answer

Yes, we provide full **OEM and ODM services**: custom packaging and branding (your logo, design, packaging), product modifications (color, size, material changes), private label manufacturing, custom design from concept to finished product, and compliance labeling for your target market. Most OEM projects take **25–45 days** from design confirmation to delivery.

Question 7

Can I order samples before placing a bulk order?

Accepted Answer

**Yes, absolutely.** We recommend ordering samples before any bulk purchase. Sample cost is typically **$20–$80 per sample** (including shipping). Lead time: 3–7 days for existing products, 10–15 days for custom samples. Check material quality, paint finish, moving parts, packaging, and certification labels. Sample cost may be deducted from your first bulk order.

Question 8

How do I place an order?

Accepted Answer

1) Browse products or send us your requirements → 2) Submit inquiry via form, email, or WhatsApp → 3) Receive quotation within 24 hours → 4) Confirm order, pay 30% deposit → 5) Production begins (15–25 days standard, 25–45 days OEM) → 6) Quality inspection (internal QC; third-party available) → 7) Pay 70% balance before shipment → 8) We handle export; you receive tracking info.

Question 9

Are your products certified?

Accepted Answer

Yes. Our products carry international safety certifications: **CE Mark** (EU, EN71 compliance), **ASTM F963** (US toy safety standard), **EN71** (EU mechanical, flammability, chemical safety), **CPC** (US Children's Product Certificate), and **REACH** (EU chemical compliance). All test reports are issued by accredited third-party laboratories such as **SGS, TÜV, Intertek, or Bureau Veritas**. Reports available upon request.

Question 10

What toy certifications do your products carry?

Accepted Answer

All products on ToysChart comply with international safety standards. Here is a breakdown:

Certification Comparison Table

Certification	Region	What It Covers	ToysChart Status
CE	European Union	Mechanical safety, chemical restrictions, flammability	✅ Standard
EN71	European Union	Toy safety (parts 1-3: mechanical, flammability, migration)	✅ Standard
ASTM F963	United States	Toy safety standard covering mechanical, flammability, toxicity	✅ Standard
GCC	Gulf Countries	Children's toy safety requirements	⚠️ Upon request
SIRIM	Malaysia	Product safety certification	⚠️ Upon request
TISI	Thailand	Industrial standard for toys	⚠️ Upon request

Important Notes:

Batch testing available — We can provide test reports for each production batch
Custom certification support — If your target market requires specific certifications (e.g., GCC for UAE, SIRIM for Malaysia), our team can arrange testing and certification
Certificate copies — All certificates can be provided before order confirmation upon request

Data Point: According to the EU Toy Safety Directive (2009/48/EC), all toys sold in the European Economic Area must carry valid CE marking. ToysChart ensures 100% compliance for all EU-bound shipments.

Question 11

How do you ensure product quality?

Accepted Answer

We maintain a **full-chain quality management system**: 1) Supplier screening — all partner factories must hold valid licenses and certifications → 2) Raw material inspection before production → 3) In-line QC at key production stages → 4) Pre-shipment inspection (AQL 2.5 standard) → 5) Third-party inspection available (SGS, TÜV, Bureau Veritas) → 6) Continuous compliance monitoring.

Question 12

What is AQL inspection?

Accepted Answer

**AQL (Acceptable Quality Level)** is the industry standard for quality inspection. **AQL 2.5** is standard for consumer products including toys — meaning in a batch of 1,000 units, a maximum of 25 defective units is acceptable. We conduct pre-shipment inspections using AQL standards. Stricter levels (AQL 1.5 or 1.0) are available upon request.

Question 13

What shipping options are available to Southeast Asia?

Accepted Answer

We offer: **Sea freight** (7–15 days to major SEA ports, $1,500–$4,000/container, best for bulk 500+ pcs), **Air freight** (3–5 days, $4–$8/kg, for urgent orders), **Express DHL/FedEx** (3–7 days, $10–$20/kg, for samples). Trade terms: FOB Shantou/Shenzhen (most common), CIF and DDP available.

Question 14

How long does production take?

Accepted Answer

In-stock items: **3–7 business days**. Standard production (100–500 pcs): **15–20 days**. Medium batch (500–2,000 pcs): **20–30 days**. Large batch (2,000+ pcs): **30–45 days**. Custom OEM/ODM: **25–45 days**. Custom samples: **10–15 days**. We provide progress updates throughout.

Question 15

Which countries in Southeast Asia do you ship to?

Accepted Answer

We ship to **all Southeast Asian countries**: 🇮🇩 Indonesia (Jakarta, Surabaya, 10–15 days), 🇲🇾 Malaysia (Port Klang, Penang, 7–12 days), 🇹🇭 Thailand (Laem Chabang, Bangkok, 7–10 days), 🇻🇳 Vietnam (HCM, Hai Phong, 5–8 days), 🇵🇭 Philippines (Manila, 8–12 days), 🇸🇬 Singapore (6–8 days), and Myanmar, Cambodia, Laos, Brunei on request. We handle Chinese export customs and provide all documentation.

Question 16

What are your payment terms?

Accepted Answer

Samples & small orders (<$2,000): **100% upfront**. Standard bulk: **30% deposit + 70% before shipment**. Large orders (>$10,000): **30% + 70% (negotiable)**. OEM/ODM: **40% deposit + 30% before mass production + 30% before shipment**. Production begins after deposit is received.

Question 17

How do I get a quotation?

Accepted Answer

1) Browse our website or tell us what you need → 2) Submit inquiry via form, email or WhatsApp → 3) Include: product name, quantity, customization needs, target market, shipping destination → 4) Receive detailed quotation within **24 hours**. Mark "URGENT" for priority response.

Question 18

What are the trending toy categories in Southeast Asia for 2026?

Accepted Answer

Based on Alibaba.com and Statista data: **STEM Educational Toys** (+28.4% growth, driven by ASEAN education reform), **Eco-Friendly Toys** (+22.7%), **AI & Smart Toys** (+35%), **Building Blocks** (+15%), **Outdoor & Sports Toys** (+10%). **Recommendation:** STEM educational toys offer the strongest growth potential for new B2B buyers.

Question 19

Can I visit ToysChart or the factories in Chenghai?

Accepted Answer

**Yes, we welcome buyer visits.** 1) Individual factory visits — arrange at least **2 weeks** in advance, we can pick you up at Shantou Airport. 2) **Shantou Chenghai International Toy & Gift Expo** — held annually in October, attracting **4,000+ international buyers** from 53 countries. 3) **Canton Fair** — we can meet during April and October sessions. Contact us to arrange.

Question 20

Do you support dropshipping?

Accepted Answer

Yes. List our products on your e-commerce store (Shopee, Lazada, Amazon, etc.) → Receive an order → Forward it to us → We ship directly to your customer with neutral packaging → No inventory needed. **MOQ: 1 piece per order**. Lead time: 7–15 days. For high-volume partnerships, branded packaging available.

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